Privacy Policy

Information you give us

When you submit our Request Service form, we collect the information you enter:

• Your name, email address and phone number
• The service address, city, state and ZIP code
• Property type, type of pest, where you noticed it, and your description of the problem
• Your preferred appointment date, preferred contact method and best time to contact you
• Any photos you choose to attach (up to 3 images)

Please don't include sensitive information, such as financial or health details, in the form or in photos.

Information collected automatically

This website does not use advertising or analytics tools and does not set tracking cookies. When you submit the request form, our server uses your IP address for a short time (up to about 10 minutes) to limit repeated submissions and block spam. The form also includes hidden technical fields used only to detect automated spam. Like most websites, our hosting provider may keep standard technical logs, such as IP addresses, browser type and the pages requested, for security and troubleshooting.

How we use your information

We use the information you submit to review your request, contact you about it using the method you prefer, schedule an inspection or service visit, and provide the service you ask for. We may keep a record of our communication with you. We do not sell your personal information or use it for advertising.

How your request is delivered

Our website does not store your request in a database. When you submit the form, the details and any photos are sent by email to our business inbox through an email delivery service. We share your information only with the service providers that make this possible (our website host, our email delivery service and our email provider), or when required by law.

Phone calls, emails and text messages

By submitting a request, you ask us to contact you about it. We will reply using the contact method you choose (phone, email or text message). Message and data rates may apply to text messages. You can ask us at any time to stop contacting you.

How long we keep information

We keep request emails only as long as we need them to respond to you, provide service and keep reasonable business records, and then delete them.

Security

Information sent through this website travels over an encrypted (HTTPS) connection. We take reasonable steps to protect the information we receive, but no method of sending or storing information is completely secure.

Your choices

To ask what information we have about you, to correct it, or to ask us to delete it, email us at lokaichukmarina@gmail.com.

Children's privacy

This website is meant for adults and is not directed to children under 13. We do not knowingly collect their information.

Changes to this policy

If we change how we handle information, we will update this page and the "Last updated" date above.

Contact us

Questions about this policy? Email lokaichukmarina@gmail.com.